What’s the difference between Influence and Negotiation? Influence involves one person attempting to sway a decision or outcome. Negotiation involves two or more (typically conflicting) parties coming to the table to hammer out a solution. Done wrong it can be a contentious win-lose (or worse, a lose-lose) situation. Done right, both parties can walk away genuinely satisfied with the outcome. Which result would you rather be skilled at achieving?
This course introduces participants to the core best practice negotiation techniques of identifying motive, finding mutual interest, and ultimately reaching agreement. Participants will learn how to build trust and create a constructive working environment in order to elicit important information to reach a positive outcome.
These skills are necessary for every leader who competes for finite resources within an organization.